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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, stored, and protected when you use this website or place an order.

1. Information We Collect

We may collect information such as your name, phone number, delivery address, email address (when provided), and order details to process your requests.

2. Automatically Collected Information

Technical information such as your IP address, browser type, device information, and website usage may be collected automatically to improve website performance.

3. How We Use Information

Collected information is used to process orders, arrange deliveries, respond to inquiries, improve services, and maintain website functionality.

4. Order Fulfillment

Delivery information and contact details are used only to complete orders, provide delivery updates, and offer customer assistance when needed.

5. Payment Information

Orders are accepted through Cash on Delivery (COD) only. Online card payments are not accepted, and no online payment card information is collected or stored.

6. Cookies

Cookies and similar technologies may be used to remember preferences, improve website performance, and enhance your browsing experience. You may manage cookies through your browser settings.

7. Information Sharing

Personal information may be shared only with trusted service providers when necessary to complete deliveries, provide customer support, or comply with legal obligations.

8. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information against unauthorized access, disclosure, or misuse.

9. Marketing Communications

If you choose to subscribe, you may receive promotional messages or updates. You can unsubscribe from these communications at any time.

10. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill orders, provide support, meet legal obligations, and resolve disputes.

11. Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable laws.

12. Children's Privacy

This website is not intended for children. Personal information is not knowingly collected from individuals who are not legally permitted to provide it.

13. Policy Updates

This Privacy Policy may be revised from time to time. Continued use of the website after updates indicates acceptance of the revised policy.

14. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact our customer support team using the contact details provided on this website.

Terms & Conditions

These Terms & Conditions govern your use of this website and the purchase of products offered through it. By accessing or using this website, you agree to comply with these terms.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Eligibility

You must be legally eligible to place an order. If required by law, purchases should be made with appropriate parental or guardian consent.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, and specifications. Minor variations or errors may occur.

4. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

5. Orders & Payment

Orders are subject to acceptance and stock availability. Payments are accepted through Cash on Delivery (COD) only. Online card payments are not available.

6. Pricing

Product prices are displayed at the time of purchase and may be updated without prior notice. The applicable price is the one shown when the order is placed.

7. Shipping & Delivery

Estimated delivery times are provided for convenience and may vary due to operational or logistical circumstances.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before placing an order.

9. Order Cancellation

Orders may be canceled before dispatch. Once dispatched, cancellation requests will be processed according to the applicable return policy.

10. User Responsibilities

You agree to use this website responsibly and not engage in any unlawful, harmful, or disruptive activities.

11. Intellectual Property

All website content, including text, graphics, images, and other materials, is protected by applicable intellectual property laws and may not be copied without permission.

12. Limitation of Liability

We are not liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products, except where required by applicable law.

13. Privacy

Personal information is collected and handled in accordance with our Privacy Policy.

14. Changes to Terms

These Terms & Conditions may be revised at any time. Continued use of this website indicates acceptance of any updated terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which the business operates. Any disputes arising from the use of this website or the purchase of products shall be subject to the jurisdiction of the competent courts where permitted by applicable law.

16. Customer Support

For questions regarding these Terms & Conditions, please contact our customer support team using the contact information provided on this website.

Return & Refund

We strive to provide a smooth shopping experience. Please review the following return and refund guidelines before placing an order.

1. Return Period

Eligible products may be returned within 7–14 days from the delivery date.

2. Return Eligibility

Products must be unused, undamaged, and returned with their original packaging and all included accessories.

3. Non-Returnable Products

• Items marked as non-returnable
• Personal care products after opening
• Perishable goods
• Products damaged through misuse

4. Damaged or Incorrect Items

If you receive a damaged or incorrect product, notify customer support within 48 hours of delivery with clear photos for review.

5. Return Request

To request a return, contact customer support with your order details and the reason for the return. Additional information may be requested if necessary.

6. Return Shipping

Approved returns should be packed securely. Return shipping instructions will be provided during the return process.

7. Cash on Delivery Orders

Orders are fulfilled using the Cash on Delivery (COD) payment method only. Online card payments are not accepted.

8. Refund Process

Once the returned product has been received and inspected, eligible refunds will be processed according to the approved return request.

9. Refund Timeline

Approved refunds are generally completed within 7–10 business days after inspection of the returned item.

10. Exchange Policy

Eligible products may be exchanged for the same item, subject to stock availability.

11. Partial Refunds

A partial refund may be issued if a returned item is incomplete, shows signs of use, or is missing original components.

12. Order Cancellation

Orders may be canceled before dispatch. After dispatch, cancellation requests will be handled under this return policy.

13. Return Approval

All return requests are reviewed before approval. Returns sent without authorization may not be accepted.

14. Customer Support

For assistance regarding returns, exchanges, or refunds, please contact the customer support team using the contact information provided on this website.

15. Policy Changes

This Return & Refund Policy may be updated from time to time. Any revised version becomes effective when published on this website.